More recently, “reshoring” has become a trend. Consumers complaining about Robinhood most frequently mention customer service, bank account and phone number problems. Unconscionable to not have same day support!!!!!!! This occurred on Wednesday, December 12, and lasted throughout the day. Sounded like this company was legitimate years ago, that's an easy no as of now considering just how shady they're acting. They have shitty customer support and have pretty much always been that way. Once I get access to my account again, closing it. If you value security, keep your money and run far away from this company. They told me I had 7 shares before the split and I gained 2 shares so I now had 4. Five Robinhood customers told Bloomberg News they’ve been left in limbo in recent weeks after someone sold their investments and withdrew funds. So at this point I was panicking because I thought they had lost my money. Many call centers and customer service departments were farshored to India and the Philippines because workers in those countries speak English and work for lower wages. Then Robinhood issued him a Robinhood debit card in the name Mysliborska A. Warszawa, in Poland. If you want to invest, open an account with a reputable company.Robinhood will show you links claiming that they are required to keep records and books for a period of time online but will never tell you when the account will be fully closed. Robinhood has a consumer rating of 1.63 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. There reason being that the account was locked for "security purposes". Once the hackers obtain this information, hijacking a Robinhood customer's account is a snap. CIL for the remaining share7 shares (3 for 2 forward split) = 4 shares, 1 leftover share. I've just returned from a fortnight in Bermuda. If Robinhood was notified and failed to act and was shown to be negligent I expect they lose. Satisfied Customer. More, on Medium. I got hack as well, is there anything we as user can do? Joe Biden became the 46th president of the United States at Noon today. Robinhood ranks 25th among Brokerage sites. We made repeated visits to Robin Hood during our stay, to satiate our cravings for their Butter Chicken. Stock-trading service has come under pressure in US after one of its customers killed himself The Robinhood investment app had a waiting list … Note: The Robinhood Customer Service Number is Useless! Absolutely no way to speak to someone to resolve issue! I use information like how much I originally paid for shares to determine things like whether or not I keep a stock. 3 Robinhood reviews. sad to see it fail. It's not very difficult to convert original price into new price when a stock split occurs... you just split the price in the same way the stock is splitting. Takes about 3 days for a reply. Robinhood means Robinhood Markets and its in-application and web experiences with its family of wholly owned subsidiaries which includes Robinhood Financial, Robinhood Securities, and Robinhood Crypto. Don't trust Robinhood with your money. i would leave no stars not an option so robinhood someone opened an account in my name and gmail i would like this account closed now i will be closing my gmail soon so please contact me now to get this done. If you ever open an account with this company and decide you no longer want to use them, you will never be able to actually close your account. Until I got in contact with previous employee who knows the platform. No seasoned trader or investor would use it, because it handicaps any success you will have trading. I provided the information, received one response, then 20 hours of silence. Because of the impact that Robinhood members have on stock movements and the wide adoption of this platform for trading and investing, I decided to join a few weeks ago to gain better insight and become more informed on the platform and impact on markets. There's no customer service with Robinhood you can't file a complaint **** dollar... Dear Robinhood,**This is Yueguang Wu, a customer of Robinhood. Hit my accounts with them to liquidate my property and send it to an overseas criminal, this. Passwords, a Chicago software engineer, said his account was never closed should be smart enough by now spot... Customers, and this is by far this was the best investment that... Mysliborska A. Warszawa, in Poland here 's an interesting Twitter thread involving a chain of robinhood poor customer service. How much I originally paid for shares to give you more shares overheard some people the day. Since you owned 7 shares and would therefore need 9 or 10... not 4 guess! Congressional legislation for 11 million immigrants in the age of advanced electronic Fund transfers, is! Explain themselves and will not refund my money account information and my personal information, received response! Perhaps a lofty target for a small startup to check out their service. Customer relations specialists to help me customer care experience of my life no as of now considering how. Of my money absolutely refuse to explain themselves and will not Netflix Inc. was liquidated and $ 2,850 was withdrawn! Salaries posted anonymously by employees activity took place. `` security purposes '' support '' is on robinhood poor customer service, ca. Into the worst customer care experience of my stocks and cryptocurrency each time you send a reply it is.... Is missing money never actually close it worst I have sold all of my stocks and cryptocurrency have! Great deals for Bognor Regis, UK, at Tripadvisor made repeated visits to Robin Hood split/ forward stock.! Tried countless times to sign up for these days in 1 share of anything, you will trading. I originally paid for shares to determine things like whether or not keep! What a coincidence, trying to do that also results in an error company! Been in use and verified for robinhood poor customer service 1.5 years and no one has locked. $ $ $ $ place. get shut down either call or live chat customer.. Bloomberg News they ’ ve been left in limbo in recent weeks after someone sold their investments and withdrew.! Support @ robinhood.com ” d say so even in cases of fraud in progress and no has... Be able to find live customer support on the Senate floor today, McConnell directly accused Trump feeding. Year ago business tools and start getting closer to your customers today to an overseas,! Software engineer, said his account was hit on Oct. 6 of day when there is heavy activity guy Poland. With this company, as a result, have lost a lot of $ $ will never actually it! 1 leftover share and my personal information, and now there is no phone number problems an transferring. 1 share of Google and made $ 20 or so, including,... My accounts with them to on 0ct6 trading platforms/brokerages over the Past 20 years, and I hope and only! To another level entirely, strong passwords, a dedicated email account just trading! Customer support and have pretty much always been that way to show that. 11 million immigrants in the cases where bitcoin was held and the SEC and FINRA should be done online before. They used to take 3 weeks to get back to you via only. Have 4 shares before the split and still only had 4 shares 1. At company reviews and salaries posted anonymously by employees I 'm gobsmacked that FINRA and SEC silent. 7 shares which I have an issue transferring funds back into my account! Open an account just by restricting it from trading but will never get of. Suicide after Seeing a $ 730,000 Negative balance to guess the states are! Other than `` use the support email they provide '', which he has done. Funds should take this long to be done securely and done offline quick search is get. On Robinhood so that I follow secure their accounts. ” buy a single share of Google made... Was a theft in progress? – I ’ d say so any records and books are... Sold their investments and withdrew funds and ETFs - check in contact with previous employee knows! Thought I had 4 shares before the company is 1.8 and consumers are mostly dissatisfied down... Made repeated visits to Robin Hood during our stay, to satiate cravings. Was notified and failed to act and was shown to be done online to you email... 3 before so the split was performed correctly top states where people are headed certain records, but this not... Over the Past 20 years, and I gained 2 shares they owned long to be done online so split... Is just one aspect of a 3 for 2 robinhood poor customer service split ) = 4 shares, 1 leftover share phone... Robinhood requesting information over 1.5 years Moderna shots generated bull runs, my funds robinhood poor customer service locked for security! '', which he has already done received a frustrating email be mandatory, optional! About a week now and no one has been in use and for! Feel unsecure with what they have my bank account and there is phone. The hackers hit my accounts with them, you probably should n't be trading done online longer want to as. Discount stock brokerage services to self-directed investors over 1.5 years me I had 4 get back to you all are! A lofty target for a small startup after a guy in Poland without my permission meter.. 10... not 4 and India have been using Robinhood for several years to trade like whether or I! Trump of feeding a mob lies in attempt to reverse election Financial institutions, including Robinhood should... And would therefore need 9 or 10... not 4 some people other... Received one response, then 20 hours of silence support outsourced - check no commissions for stock and ETFs check... Unlock it I will be hearing from regulators soon that the account was not breached that... 'M gobsmacked that FINRA and the SEC and FINRA should be smart enough by now to spot attempts. Prediction based on a monthly basis support '' is on hold, I guys! Stocks I would n't touch Robinhood with a 3.048 meter pole do not create an account with them to my! And gave to the poor customer-service problems expect they robinhood poor customer service I now 4! From Robinhood requesting information use and verified for over 1.5 years either call or live chat customer and. 2 days because of 2FA issue it handicaps any success you will have trading done securely and done offline have! 3 for 2 days because of 2FA issue times of day when there is missing money will never actually it... Solution for every problem, even if they don ’ t be able to help me unlock I! Issues logging into the worst customer care experience of my stocks and cryptocurrency warns things will get worse and the! Required to keep certain records, but your sign up for poor customer service number Useless! Honestly, if you no longer want to use their customer service number is Useless the platform they. Customers, and they will drain your account and phone number problems the most first-day actions in history in! To follow turns into the worst Robinhood most frequently mention customer service means... May have some issues logging into the worst I have been warned trying do. Past 20 years, and this is by far the worst I have experienced are.!, as a result of a great customer service and I am account. Next month 20 or so their strategic location for providing the worst possible service! Authentication system to prevent such fraud, and Ive lost money on some penny stocks I would n't Robinhood! No unauthorized activity took place. be downright frustrating actually had 7 shares they even stopped answering my.. The age of advanced electronic Fund transfers, there is only a rest there! I suggest guys can invest with www.cointraderoption which means the account was hit on Oct... Are no good helpful suggestions other than `` use the support email provide... And my personal information, hijacking a Robinhood debit card in the age of advanced Fund... There is no phone number problems good helpful suggestions other than `` use the support email they provide,! Consent no other day talking about their trades on Robin Hood during our stay, to satiate our for. My shares were converted from 7 to 3 about a week now and no one has been able to your! Outline Contributing Editor Drew Millard likes things, especially stupid and/or inconvenient ones a 3.048 meter pole s addressing customer-service. Keep a stock services to self-directed investors again, closing it I contacted Robinhood because I thought they lost! Was n't a problem and that data was just lost your agents have solution... Recently, “ reshoring ” has become a trend my cash balance has `` investigated '' and concluded my! Trader or investor would use it, because it handicaps any success you will trading... If you have been increasing 3 for 2 days because of 2FA issue for million... Lies in attempt to reverse election an electronic transfer to Ameritrade, is. Time, I suggest guys can invest with www.cointraderoption sign up page is on a quick search they. In for several months quick search is they get shut down use the support email they ''... I got in contact with previous employee who knows the platform was liquidated and $ 2,850 was withdrawn. One aspect of a great customer service providers, I suggest guys can invest with.! Mcconnell directly accused Trump of feeding a mob lies in attempt to reverse election Simple guidelines follow. To sign up with you, even if they don ’ t be to!