AXA General Insurance Hong Kong Limited and HSBC shall make no representation, warranty or undertaking as to the availability of the Assistance Company's services and shall not be liable to the policyholder or the insured person or any other person in any respect of any loss, damage, expense, suit, action or legal proceeding suffered or incurred by any of them, whether directly or indirectly, arising from or in connection with the services provided or advice given by the Assistance Company or its agents, or the availability of such services. addresses: Lam Tin Estate, Kwun Tong (near Lam Tai House) Tin Heng Estate, Tin Shui Wai (near Heng Kin House) Hing Wah II Estate, Chai Wan (near On Hing House) Bank Branch Address Causeway Bay Branch Basement 1 and Shop G08, G/F, Causeway Bay Plaza 2, 463-483 Lockhart Road, Causeway Bay, Hong Kong Happy Valley Branch G/F, Sun & Moon Building, 45 Sing Woo Road, Happy Valley, Hong Kong … To better serve Hong Kong’s growing population, the bank began expanding its retail branch network throughout the territory. If you have received exceptional service from someone, we would love to hear about it, too. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Your business turnover. HSBC users in Hong Kong can now open an investment account online without visiting a physical branch. Alternatively, you can email us at expat.customer.care@hsbc.com. Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays Individual Life Insurance, (852) 2894 4780 (HSBC VHIS Standard Plan) (HSBC VHIS Flexi Plan- Bronze, Silver and Gold), Monday to Friday : 9am–6pm, except Saturday, Sunday and Public Holidays, (852) 2894 4798 (HSBC VHIS Flexi Plan- Diamond), Monday-Friday: 9am–5.30pm Saturday: 9am–1pm Personal General Insurance (AXA). For monetary disputes, you have the right to refer the matter to the Financial Dispute Resolution Centre (FDRC) at Unit 3701-4. Partial summary of information useful for people mailing from outside Hong Kong: For Hong Kong, the address should always include: 1. Well Fortune’s 2014 filing in the Hong Kong corporate registry lists Adrian Matthew Bradley, a resident of Belize, as its sole shareholder. HSBC aided Hong Kong’s reinvention as a postwar manufacturing centre, granting loans to build cotton mills and textile factories. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. If we feel that your query requires a personal response, our Premier consultants will follow up with you offline. You can also e-mail queries about ESG issues to sustainable.finance@hsbc.com How can I find out more about HSBC’s archives and contact the bank’s archivists? Address. You can then verify the employee's identity by calling our hotline. Jersey local phone: +44 1534 748 610 Guernsey local phone: +44 1481 722 218 For concerns relating to our Hong Kong office, you also have the right to refer the matter to the Complaint Processing Centre of the Hong Kong Monetary Authority at 55/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong. Form types . (852) 2233 3063 / (852) 2233 3059 / (852) 2233 3064. If you want to contact the CIFO about your complaint, you will need to do this within 6 months from the date of our final response or they may not be able to review your complaint. If a complaint is raised by a third party, we will get back to you to protect your privacy. You can contact the CIFO at: Channel Islands Financial Ombudsman P O Box 114 Jersey Channel Islands JE4 9QG Website: www.ci-fo.org. * Should you receive a call from someone at HSBC that causes you concern over their identity, be aware that actual HSBC employees will be able to inform you of their name and the relevant branch/department they belong to. A year earlier, HSBC had joined with Hong Kong's Shanghai Commercial Bank to purchase an 11% stake in Bank of Shanghai (HSBC paid US$62.6 million for an 8% stake) and US$733 million for a 10% stake in Ping An Insurance. HSBC in Hong Kong - Personal Internet Banking ... HSBC. If you're suspicious of any calls claiming to be from HSBC, do not disclose your personal or account information, and contact us at once. If you're an existing customer and use online banking, you can send us a secure message once you have logged on. We will acknowledge receipt of your concerns by the next working day and aim to resolve most issues within 7 working days. For more information on this, refer to the Individuals section above. (You need to register before log-on. Hong Kong. 1959 erwarb die HSBC die British Bank of the Middle East, die in den Golfstaaten aktiv war. We use cookies to give you the best possible experience on our website. Tel: 852 … As the asset management division of HSBC, HSBC Global Asset Management has a network of offices in c. 26 countries and territories around the world. Download the HSBC HK Mobile Banking app now Download the HSBC HK Mobile Banking app now Download. AXA will be responsible for providing your insurance coverage and handling claims under your policy. Our colleagues always appreciate receiving your positive feedback – because we let them know about it. (852) 2233 3130 Lines are open Monday-Friday 11am–7.30pm, Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, (852) 3663 5911 Monday-Friday: 9 am–8 pm, Saturday: 9 am–1 pm, except public holidays, Extended Term Insurance Service Hotline (852) 3128 0145 Monday-Friday: 9am–6pm, Saturday: 9am–1pm. For monetary disputes, you may also refer your case to the Financial Dispute Resolution Center (FDRC), Unit 3701-4, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, Hong Kong. Hong Kong; 香港(简体中文) 香港(繁體中文) ... E-mail us; Head office. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. First Name. Please click here to visit our website for latest contact details. Our address is 11/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. So, if for any reason you are not entirely satisfied with any aspect of our service, please let us know as soon as possible. Search: Log on to HSBC Internet Banking. HSBC Business Banking offers unrivalled business finance solutions Lick “Log on” at the upper right corner and then choose “Online Banking”. Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who have not been directly involved in the subject matter. You can ask for your case to be reviewed by management at a higher level, if you are dissatisfied with our decision. Handling your complaint Your complaint will be handled with complete confidentiality by our complaint handling teams with the appropriate experience and authority, and who … We are committed to providing you with a first-class service and effectively delivering the products and services you need. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. Use Chat with us 1 and it's as easy as texting a friend. So mail sent into Hong Kong should be addressed to the 'country' of Hong Kong, (not China, nor PRC etc.) Email: enquiries@ci-fo.org. We'll investigate the situation and where necessary, set about putting things right as quickly as possible. Our staff will never ask you to provide sensitive personal information, such as passwords, over the phone, nor will we notify you of account irregularities using pre-recorded messages. Click the + pattern in this page, then write down and send us your requests. HSBC provides commercial banking solutions such as commercial lending, import & export services and card solutions for SMEs and corporations. Hier findest du den BIC/SWIFT-Code für HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED, THE in Hong Kong. © Copyright. The address of Hsbc Hk is 1 Queens Road Central, Central, Hong Kong Island, Hong Kong. Please note boxes shaded must be completed. In order to be eligible for resolution of disputes under the Financial Dispute Resolution Scheme administered by FDRC, a written complaint must be filed with us and a final written reply in respect of the complaint has been issued or no final written reply has been issued within 60 days. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Paper. Please provide us with more detail about your request e.g. You can also send us your enquiries or feedback via Personal Internet Banking. Skip page header and navigation; English. MPF/ORSO complaints received from following channels are generally handled by HSBC Pensions’ dedicated complaint handling teams: MPF: The Hongkong and Shanghai Banking Corporation Limited PO Box 73770 Kowloon Central Post Office, ORSO: The Hongkong and Shanghai Banking Corporation Limited PO Box 74203 Kowloon Central Post Office. Forced TLS guarantees that emails from HSBC are only sent over a secure connection; if such a connection cannot be established, the message will not be sent and the sender will be notified. Occasionally, however, it may be necessary to investigate your complaint further, but we aim to resolve your complaint within 5 working days for general banking related complaints and within one month for investment related complaints. Please fill in the form in English or Traditional Chinese only. Where is your business head quartered? Brexit transition period - HSBC Expat will continue to service your banking needs during this period. You can read more on our archives, and find contact details for our archivists in London, Hong Kong, New York and Paris, on the archives page. HSBC Audit Confirmation Team. 1/F, Tower 2, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. In these circumstances, messages that have been classified as highly confidential will then be sent via SecureMail. For more details please read our Cookie Policy. Confirmation.com Asia Pacific Support +852 3462 7878. customer.support@confirmation.com. At the heart of this industrialisation lay the bustling district of Mong Kok, where HSBC opened a branch in 1948. The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. For your security, your session has timed out due to inactivity. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. No more waiting on the phone for answers! Flat and Floor numbers, 3. For more details on Wire Transfer please visit : HSBC NRI Centre in Hong Kong NRI Officer, HSBC Premier Centre, Level 5 HSBC Main Bldg, 1 Queen's Road Central, Hong Kong. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. Online. Monday-Friday: 9am–5.30pm Saturday: 9am–1pm The general insurance policies are underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Commissioner of Insurance of the Hong Kong SAR. 37/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong. Wir heißen Sie in unseren Niederlassungen und bei den Tochtergesellschaften der HSBC Deutschland herzlichen willkommen, freuen uns auf Ihren Anruf oder auf Ihre E-Mail. Also, the dispute must be of a monetary nature not exceeding HKD500,000 (including any interest on any amount alleged to be a loss) or the foreign currency equivalent. For your security, your session has timed out due to inactivity. These hotlines are operated by AXA or its authorized representatives. HSBC is one of the world's largest financial services organisations with around 6,100 offices in both established and faster-growing markets. Let us know when and how is best to get in touch, and we will do our best to meet this. Hsbc Hong Kong Contact Phone Number is : +852 2233 3000 and Address is 1 Queen's Road, Central, Hong Kong HSBC Hong Kong is a subsidiary of HSBC Group, located at Central, Hong Kong. HSBC Business Banking offers unrivalled business finance solutions. Name of addressee, 2. Home; Personal; HSBC Premier; HSBC Advance; Commercial; Corporate; About HSBC; Contact us; The world's local bank. 香港(简体中文) 香港(繁體中文) ... Business email address. We may also take steps to avoid similar problems happening in the future. Name of building, All rights reserved, HSBC Premier Emergency Hotline (US number-call collect), Visa Platinum Customer Centre (toll free), Visa (HKD or USD) and Corporate Card toll-free hotlines (Toll-free in that country / region), List of designated branches for MPF services and enquiries, FX Hotline (HSBC Premier and HSBC One customers only), Mortgage and Personal Loan Advice Services, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, Credit Card-Emergency and Travel Assistance, And your nearest Express Banking location, Careers, media, investor and corporate information. How many global employees do you have? If you consider that our response to your complaint still does not fully address your issues, please let us know so we can understand if there is anything more we can do. It helps us maintain a high standard of service and provide products and services that meet your needs. Your views are important to us and your feedback is key to improving the products and services we offer. The Hongkong and Shanghai Banking Corporation Limited 6th Floor, HSBC Centre 18, CyberCity, Ebene Mauritius HSBC Bank (Mauritius) Limited 6th Floor, HSBC Centre 18, CyberCity, Ebene Mauritius Find a branch E-mail us In addition, you must also contact CIFO within 6 years of the event complained about or, if later, 2 years of when you could reasonably have been expected to become aware that you had a reason to complain. How many other countries do you operate in? Your session has timed out. Our website doesn't support your browser so please upgrade. In den 1960er- und 1970er-Jahren baute die Bank ihr Netzwerk aus. We're here to help. Your feedback is key to improving the products and services we offer. We will always try to resolve your concerns there and then. If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. 简体 . We're right with you Close. Contact Number of Hsbc Hk The contact number of Hsbc Hk is (852) 2233 3322. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Our address is 11/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong. Your feedback is invaluable to helping us serve you and all our customers better. Contact details. (852) 2233 3888 Lines are open Monday-Sunday 24 hours, IPO Subscription (only available during IPO period), (852) 2269 2121 Monday-Friday: 8am–7pm Saturday: 8am–1pm Service starts at 9am on the first day of IPO, (852) 3128 0128 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2583 8033 Monday-Friday: 8.30am–7.30pm, except public holidays Saturday: 8.30am–1pm, except public holidays, (852) 2288 6655 Monday-Friday: 8.30am–7.30pm, except public holidays, Saturday: 8.30am–1pm, except public holidays, The Hongkong and Shanghai Banking Corporation Limited PO Box 73770 Kowloon Central Post Office, The Hongkong and Shanghai Banking Corporation Limited PO Box 74203 Kowloon Central Post Office. Listening to what you have to say about services matters to us. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Companies Ordinance (Cap. 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